Privacy policy

Last updated: November 11, 2025

Longevity Shoppe operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Longevity Shoppe is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

  • Account information including your username, password, security questions, preferences and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services.
We use your personal information to provide you with the Services, process your payments, fulfill orders, customize your experience, manage your account, and facilitate returns, exchanges, and customer support.

Marketing and Advertising.
We may use your personal information, including your phone number and email address, to send you marketing, promotional, and advertising communications by email, text message, or postal mail. Message frequency may vary. Message & data rates may apply.
You may opt out of marketing text messages at any time by contacting us at:
contact@thelongevityshoppe.com

Security and Fraud Prevention.
To authenticate your account and protect our Services from fraudulent or illegal activity.

Communicating with You.
To respond to your inquiries, provide support, and maintain our business relationship with you.

Legal Reasons.
To comply with applicable law, enforce our terms, and respond to legal requests.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

  • With business and marketing partners to provide marketing services and advertise to you.

  • When you direct, request us, or otherwise consent to such disclosures.

  • With our affiliates or otherwise within our corporate group.

  • In connection with a business transaction or to comply with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit through the Services is transmitted to and processed by Shopify and may be shared with third parties in order to provide and improve the Services.
To learn more about how Shopify uses your personal information, please visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing information.

Children's Data

The Services are not intended for children and we do not knowingly collect information from individuals under the age of majority in your jurisdiction.

Security and Retention of Your Information

While we implement safeguards, no security system is impenetrable.
We retain personal information as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have the right to access, delete, correct, or request a copy of your personal information. You may exercise these rights by contacting us.

For privacy requests related to data processed by Shopify, visit:
https://privacy.shopify.com/en

We may require identity verification to process certain requests.

Complaints

If you have concerns about how we handle your data, please contact us. You may also have the right to file a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred and processed outside your country. Where legally required, we use approved mechanisms to safeguard such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted with a revised “Last Updated” date.

Contact

If you have questions or wish to exercise your privacy rights, please contact us:

Email: contact@thelongevityshoppe.com
Address: Beirut, LB